Greater Vancouver Community Credit Union - Legal

Each time you use this website, you indicate your acknowledgement and acceptance of the terms and conditions below, which may be revised periodically without notice.


All content of this site is the property of Greater Vancouver Community (GVC) Credit Union unless otherwise noted. Any downloading of text or graphics for purposes other than personal use is prohibited unless authorized by GVC Credit Union.

Although we strive for accuracy, timeliness and completeness, rates and information quoted are not guaranteed and may change at any time without notice.

Warranties and Limitation of Liability

The member acknowledges that:

  • information and documents on this website are provided "as is" without any warranty, express or implied. GVC Credit Union uses reasonable efforts to ensure accurate and up-to-date information on this website; it does not, however, make any representations as to its accuracy or completeness of any such information and expressly disclaims any liability for errors or omissions in this information Your use of this website is at your own risk. GVC Credit Union, its suppliers, and the other parties involved in creating and delivering this website's contents are not liable for any damages arising from use of this site;
  • the information that may be provided on GVC Credit Union's website is for information purposes only and is not intended to provide specific financial, tax, accounting or legal advice;
  • GVC Credit Union does not represent or warrant that the services provided through our website will be uninterrupted or error free, that defects will be corrected or that the website or the server that makes it available are free of viruses or other harmful components;
  • GVC Credit Union recommends that the member install, update and use an anti-virus program whenever our website is accessed. GVC Credit Union also recommends that the member establish a data backup and recovery process to protect data from any loss or damage; and
  • in no event will GVC Credit Union or any of its affiliates be liable to the member or any third party for any loss or damage of any sort including destruction or loss of data, software or hardware.


The information, artwork, text, video, audio and pictures contained in our website, and the website design, content and arrangement are protected by copyright laws. You may download information from our website for your personal, non-commercial viewing, but you may not otherwise copy, reproduce, republish, post, transmit, distribute or modify anything from our website without prior written approval by GVC Credit Union.


Greater Vancouver Community Credit Union, GVC Credit Union, GVCCU, the GVCCU logo, MemberDirectTM, Credential®, Ethical Funds®, The Ethical Funds Company®, and all other trademarks and trade names of GVCCU appearing on this website are owned by (or licenced to) GVC Credit Union and may not be used in connection with any product or service that is not GVC Credit Union's, in any manner that is likely to cause confusion or that disparages or discredits GVC Credit Union.

®ACCULINK, MEMBERDIRECT, MEMBERLINK, CU CREDIT and THE MAXIMIZER are registered trade-marks owned by Credit Union Central of Canada, used under license. ®MEMBER CARD and MEMBER CARD & Design are registered certification marks owned by Credit Union Central of Canada, used under license.


Please visit our Privacy section for information.


In order to provide better service, we will occasionally use a "cookie". A cookie is a small piece of information that a website stores on your web browser on your computer and can later retrieve. The cookie cannot be read by a website other than the one that set the cookie. We use cookies for a number of administrative purposes. They let us store information that you have already told us, so we don't have to ask you again. They also allow us to measure what parts of our site members prefer to see, and what parts are less popular. Most cookies last only through a single session, or visit. Cookies will not contain any of your information for anyone to contact you through telephone, email, or direct mail. You can set your web browser to inform you when cookies are set or to prevent cookies from being set.

*Note: our MemberDirectTM Internet banking product uses cookies as a security measure to maintain a connection with you. Therefore, if you set your browser to prevent cookies, you will not be able to access GVC Credit Union's online banking service.

Third Party Links

GVC Credit Union's website contains links to third party sites. The linked sites are not under the control of GVC Credit Union, and GVC Credit Union is not responsible for the contents of any linked site or any link contained in a linked site. GVC Credit Union is providing these links only as a convenience, and the inclusion of a link does not imply endorsement of the linked site by GVC Credit Union.

Deposit Insurance

Deposits are 100% Guaranteed. Protection provided by The Credit Union Deposit Insurance Corporation of British Columbia.

Product Features and Rates

All product features and rates quoted throughout this site are correct at time of issuance and subject to change and/or market fluctuations. The information supplied within this site is for our members' use only and does not constitute an offer or contact. You may contact your branch during normal business hours for all final details including up-to-date features and rate information.


Here is an easy access document that includes everything you need to know about the terms and conditions for using our online banking services.

Personal Accounts Direct Services Agreement (PDF)
Business Accounts Direct Services Agreement (PDF)

 Revised: April 2021